Community-Led Growth:
From Blueprint to Breakthrough
In 90 days, we diagnose your community’s friction points and deliver the programs, onboarding, and engagement systems you need for measurable results.
Book a call to build your custom 90-day playbook.
Heard is a community operations + experience design consultancy that builds programs, journeys, and feedback systems for high-value membership organizations.
We’ve formed peer circles to workshops to 3-day summits.
Written the journey map from the first ‘hello’ to long-term loyalty.
“You should invest in building deeper, more authentic relationships with your audience and customers. Your community is now one of your strongest moats.”
The Challenge
Communities can really take off…then suddenly stall.
Forums go quiet, DMs dry up, and your crowd vanishes. What’s missing?
Peer rituals.
Clear playbooks.
Meaning.
Even the most promising launch can turn into a ghost town.
People check out if they’re not invested.
“‘Community-led growth’ will go mainstream. Companies will increasingly leverage online communities and peer-to-peer engagement to drive brand awareness, generate leads and build customer loyalty.”
We’re building something new.
An AI-powered tool that becomes your community intelligence engine, connecting the dots your team can’t see.